Important information

Welcome to DeepBlue Divers! Before embarking on your unforgettable Red Sea adventure or exploring the historical wonders of Egypt with us, it's essential to understand our terms and conditions. These guidelines ensure a safe, enjoyable, and transparent experience for all our valued customers. We pride ourselves on clarity and fairness, outlining everything from booking to cancellations and safety protocols. Please take a moment to review this information, as your booking signifies agreement to these terms. If you have any questions, don't hesitate to reach out to us 

📄 Terms and Conditions – Deep Blue Divers

1. Booking & Reservations

All diving, snorkeling, and tour activities must be reserved in advance.
A booking is confirmed only after receiving a confirmation from our team via WhatsApp, email, or official communication channels.

Deep Blue Divers reserves the right to refuse service without explanation if safety, health, or operational reasons require it.

2. Payments

Prices may be listed in EUR, USD, or local currency.

Full or partial payment may be required before the activity date.
Failure to complete payment may result in cancellation of the reservation.

3. Cancellation & Refund Policy

If a guest cancels:

  • More than 48 hours before → possible refund or reschedule.

  • Less than 48 hours → deposit may be non-refundable.

  • No-show → no refund.

If Deep Blue Divers cancels due to weather, coast guard instructions, or safety conditions, clients will be offered a new date or refund.

4. Medical & Fitness to Dive

Guests must confirm they are medically fit for diving and snorkeling.

Participants may be required to complete a medical questionnaire.
If any medical condition exists, written doctor approval may be necessary.

The company may deny participation if safety is in doubt.

5. Responsibility & Risk Acknowledgment

Diving and marine activities involve inherent risks.

By booking, participants accept responsibility and agree to follow instructor and crew directions at all times.

Failure to follow safety rules may result in cancellation of the dive without refund.

6. Changes to Itinerary

Trip locations and schedules may change due to:

  • weather

  • sea conditions

  • government regulations

  • operational needs

Safety always comes first.

7. Equipment

Guests are responsible for rented equipment during use.
Lost or severely damaged equipment may require compensation.

8. Marine Life & Environment

Touching, standing on coral, or disturbing marine life is strictly prohibited.

We follow environmental protection regulations of the Red Sea.

9. Photos & Media

Photos or videos taken during trips may be used for marketing unless a guest requests otherwise in writing.

10. Liability Limitation

Deep Blue Divers is not responsible for:

  • personal loss

  • theft

  • damage to belongings

  • incidents outside company control

11. Acceptance of Terms

By booking any service, the guest confirms acceptance of these Terms & Conditions.

Your adventure with confidence

By understanding these terms, you're all set to dive into the beauty of the Red Sea and discover the wonders of Egypt with DeepBlue Divers. We're dedicated to providing exceptional experiences safely and transparently. If anything is unclear, please reach out. We're here to help you every step of the way!